snapTOOLS

Over the course of StepOne's long history, we have encountered a number of "gaps" in the tools and utilities needed to make Mobile Solutions a successful IT story. Some of those tools are embedded within SNAP and are part of the application itself. Others stand alone and can be a tremendous asset for our customers. Those that stand alone are our snapTOOLS.

Package Manager

There are a number of software packages and services that provide management and updating capabilities for mobile computing devices. However, they vary in price and complexity to implement.

Often, our customers have not invested in an enterprise level device monitoring and management tool; however, they desperately need an easy way to update their applications and data. Introducing Package Manager.

Package Manager is a standards-based tool that leverages IP file transfer and Microsoft deployment tools to deploy/update software applications and to update local data on the mobile computer. This is not a full-blown management tool, but it does provide our customers with a simple, inexpensive tool for keeping their software up-to-date.

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snapSERVER

snapSERVER is a high-efficiency store-and-forward server component that is built and optimized for transactions using mobile computers with varying communication needs. This message-based solution acts as a reliable transport and integration point for legacy systems.

The server is optimized for performance and reliable message exchange with the application on the mobile computer. This is critical, as our clients implement field devices and need to manage both the remote transactions carried over a WWAN connection and getting end-of-trip transactions at a depot via WLAN. It all works and integrates the same way.

This tool is typically licensed as part of an overall Field Service software solution (snapFIELD) that requires a non-SOA (Service Oriented Architecture) integration.